This is my second time renting from this store. The service was excellent, no queues, and the car was ready when I arrived at the store 2 hours earlier than scheduled.

Yes. Got a bigger car. Service was excellent and staff had enough English to make pick up easy and clarify drop off location after our GPS malfunction. I would suggest that the car GPS be updated. Some Hotel locations and points of interest were just not available in the car GPS.

Good platform. Gave us the car we wanted at a competitive price. Much easier than other platforms we looked at and significantly better than direct booking with the larger car companies

Everything was good except they wouldn't lend me an ETC card.

Excellent service.

Booked Mazda 3 (compact) but was given Honda Fit (sub compact); a size smaller than what I booked.

Seems QEEQ not able to support on time change request initially. Now if QEEQ could request compensation for the smaller subcompact car given instead of compact car.