Excellent

Very satisfied, timely responses and a simple process.

Accurate information, convenient pickup and return. Will use again next time.

Counter staff did not arrange for our pick-up from the airport. Even though they sent me an SMS the day before arrival with instructions to call them when we arrived, when I called them upon arrival, the staff did not know about our booking and made no arrangement to pick us up from the airport. Only after 2 phone calls later did they pick us up. When we arrived at their office, they did not have our car ready. Several excuses were made with no regard for the time we lost just waiting for the car to be ready. All in all, after our long flight, we got into our car 2 hours after the booking time.

excellent service. Good way to keep updated with technology. Photos of the car condition taken and shared in a group between you and AuCar. Return is very simple. hassle free

easy to book. good price

Like: Shuttle pickup was fast and the staff were friendly.
Dislike: Nothing!