The front desk guy was not very enthusiastic, which is understandable since it's a night shift. However, the lady at the car pickup area was very helpful, answered all my questions, and even called me 'baby.'

Very good

Very satisfied

The car had a tire issue midway, but found a Hertz store and the staff had a good attitude during the car replacement. However, an unjustified charge of over $100 appeared after returning home, which couldn't be resolved.

I recently rented a car from Hertz in JFK Airport New York, and my experience was exceptional. The staff was friendly and efficient, making the pick-up process quick and seamless. The car itself was clean, well-maintained, and exactly what I needed for exploring the city and surrounding areas. Return was equally hassle-free. I highly recommend Hertz for anyone looking for reliable and convenient car rental service in New York.p

No