There was no instruction on how to use the vehicle, which made it difficult for me to open the convertible top. Picking up the keys by myself and then going to the parking lot with my luggage was a bit troublesome.

The car was in great condition, and both the rental and return processes were very convenient.

Pickup was very quick. The car was almost a brand new 208 diesel version. Every small scratch was confirmed (and I took photos myself). The pickup point was quite tight and on a slope, making it a bit difficult to drive out, but that's typical in European city centers. Drove 600 kilometers over 4 days and spent 46 euros on fuel. Returning the car was also quick, and there was no over-the-top inspection for scratches. Although the credit card authorization hasn't been lifted even after 10 days, the return slip says 'car ok', so it's not something to worry about.

Hertz very good

We had booked an SUV but given a smaller car. Tried to swap it for what we had booked but were told we would have to pay an upgrade fee?! The car we were given was not the same class as the car we booked.

Awaiting QEEQ to assist me with a partial refund for my booking