Waited for over 2 hours to get the car I booked. They kept me waiting and tried to offer a lower category car.

Service varies from person to person, but overall, each experience has been good.

After a small assessment, I was given an electro auto which was horrible and I needed to change after less than 24 hours. With the temperature in Frankfurt the battery does not last and the provided plug in the car for charging was a home one. It would have needed like 30 hrs for charging.

Generally a good experience, the only comment is the drop off requires a bit of waiting (I think it was a case that the customer before me needed a long enquiry)

Good booking experience and I get exactly what I expected from Easyrentcars, will use again

Wait in counter over 30 minute car was not ready and by time I got car it wasn’t clean and fill with gas they give me not 100% clean car .