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Live chat Email us Service Code: 1150856169
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The car was fine, the drop off good but the insurance up sell was predatory and very off putting

Reviewed: Fri, Jun 28, 2019
About GREEN MOTION: 6.3 /10
I felt that Green Motion used a VERY slow collection process to 'intimidate' customers into taking comprehensive insurance. The 'information' video went on and on and on about how long it would take to find and note every mark on the car before you drove off on it - with the implicit message being that if you didn't do this you would definitely be charged for all marks on return of the vehicle. In addition to this, if you didn't take comprehensive insurance, the deposit taken from your credit card was massively more.
About QEEQ: 8.0 /10
Mini | Fiat 500 or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

Mick Flower

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Reviewed: Mon, Jul 8, 2024
About GREEN MOTION: 2.0 /10
If you didn't purchase full insurance from the store, you'll likely be blamed for tire and glass issues when returning the car. When picking up the car, its condition was mediocre with many scratches. I took photos for a long time but didn't get clear pictures of the glass and tires, and was ultimately forced to accept the claim of damage when returning the car.
About QEEQ: 10.0 /10

Astrid Owen

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Reviewed: Wed, Jul 18, 2018
About GREEN MOTION: 2.0 /10
1. There was no order in the queue, and no one managed it. 2. They enthusiastically encourage you to add extra options (such as insurance).

Xenia Browne

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Reviewed: Sun, Jul 1, 2018
About GREEN MOTION: 2.0 /10
Long waiting times and inconsistent service

L.Su

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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Sun, Dec 22, 2019
“EasyRentalCars.Com is excellent but GreenMotion is not a pleasure to deal with”
About GREEN MOTION: 7.0 /10
Staff becomes rude when I decide not purchase additional car insurance. Vehicle has engine oil warning and coolant level warning after I drive away.
About QEEQ: 10.0 /10

Samir

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Mini | Fiat 500 or similar
Reviewed: Tue, Jul 23, 2019
About GREEN MOTION: 8.7 /10
It would be better to describe the way much clearer and from Heathrow Airport to your location, find it very difficult to locate the shuttle and the right terminal. I ended up taking the TFL buses. Also make it simple to just say that your office is actually the Holiday Inn building, rather than a door number and a street name etc... Thanks
About QEEQ: 10.0 /10

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