After landing in Auckland, I picked up my luggage and walked to Gate 1. I called the store in English, and they arrived to pick me up in less than ten minutes. Very convenient.

The car rental was smooth this time, and the rental company provided good service. The only minor issue was that the phone mount they provided was unstable and tended to fall off.

Very satisfied

I recently rented a car from EZU in Christchurch, and the entire process was incredibly smooth and highly satisfying! First of all, the staff were extremely friendly and welcoming. They patiently answered all my questions regarding the rental process, which made me feel very reassured. The selection of vehicles was quite extensive, and I ended up choosing an economy sedan. The car was in fantastic condition—clean, tidy, and very comfortable to drive. What impressed me the most was its fuel efficiency, which saved me a considerable amount of money during my trip. The rental procedure was simple and convenient, and both the pickup and drop-off processes were highly efficient, with no waiting hassle. The company’s location is near the airport, which is extremely convenient for travelers like me. Throughout the journey, I didn’t encounter any issues, and the services provided by EZU left me thoroughly satisfied. If I visit Christchurch again in the future, I will definitely choose this company for car rentals, and I will also recommend them to my friends! In conclusion, EZU made my trip much easier and more enjoyable. I sincerely appreciate their professional services!

I booked an Accord! They gave me a Camry with over 240,000 km! I can't accept this. The rental company said I was looking for a cheap deal, so this is the car I get. They also said I could cancel the rental. After traveling so far to their location, they told me to cancel. Finally, they gave me a Nissan March. After driving around the South Island for 17 days, I haven't seen a car in worse condition than this one! The rental company wouldn't refund the price difference either, claiming that the price for the medium-sized car I booked is the same as this small broken car! Whatever, I'm unfamiliar with the place!