Received an unexplained charge half a month after returning the car and coming back home. After raising the issue with Zuzuche, was informed that the car was returned to the wrong location.

Great service. My English isn't very good, but the staff was patient and explained everything in detail. No hidden charges.

It was a terrible experience. The car broke down when we arrived to pick it up, and it took a long time to get a replacement. We ended up with a car meant for 5 people, but squeezed in 6. I had to handle all the communication with the rental company myself. They said they gave me a discount of over 100 yuan, but I was in a rush and didn't press the issue.

excellent

At arrival nobody was there to expect us (with a sign). We had to call the AVEC office. 5min later the staff appeared. Car had a damage so the car was not so “beautiful” but other than that everything smooth.

I would appreciate somehow if you could ensure that the rental car company is really on-site at arrival.