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Live chat Email us Service Code: 4840379085
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Reviewed: Mon, Feb 12, 2024
About Hertz: 8.0 /10
The overall process was good, and the car was in great condition, very clean at pickup with no hidden fees. However, the only downside was that when I returned the car, they said there was a small scratch on the tire and that it needed to be completely replaced (nearly 10,000 THB, very expensive as the daily rental rate was only 190 RMB). Honestly, I didn't hit anything during my rental period, so I'm not sure why there was damage. Maybe I missed it when I picked up the car. Fortunately, I had insurance, but it really affected my mood.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz SUVARNABHUMI AIRPORT

Rex Mike

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Reviewed: Mon, May 28, 2018
About Hertz: 10.0 /10
Very satisfied, will come again next time
About QEEQ: 10.0 /10

Gene Bell

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Reviewed: Tue, Feb 12, 2019
About Hertz: 8.0 /10
I waited nearly an hour to pick up the car, while the person behind me got their car in just over ten minutes. It took three reminders for the staff to finally bring the car. The drop-off location is far from the airport, but the staff kindly drove us to the airport after completing the return procedure.

Regan Child

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Reviewed: Fri, Apr 14, 2017
About Hertz: 10.0 /10
Reputable car rental company, very organized
About QEEQ: 10.0 /10

Tom Cotton

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Reviewed: Thu, Oct 15, 2015
About Hertz: 10.0 /10
It's right inside the airport, but it's a very small counter. I was very disappointed to rent a 100,000 km old model car. I can't believe HERTZ still has such an old car. Everything else was good. I don't recommend renting the JAZZ, it's uncomfortable for long drives and not ergonomic at all.
About QEEQ: 10.0 /10

S.Walsh

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Economy | Toyota Yaris or similar
Reviewed: Wed, Jan 24, 2024
“42 days in the sun”
About Hertz: 9.0 /10
I had a little extra charge to adjust the pickup and dropoff time
About QEEQ: 8.0 /10
It could be a bit easier to enter pickup and dropoff times in search instead of defaulting to 12 all clocks should be 24hr
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