Very slow as they spent considerable time with each customer selling additional insurance . They were relentless about the upsell of insurance..leaving me insecure about what coverage I actually had after purchasing the premium coverage through the booking.

I would have to have been advised that it was a pick up counter and not in the terminal.

No cruise control on car No option to bring the car earlier and be refunded for days not used No detail about the fees of the wifi device

There were no reasons to complain. All services and advise were well delivered.

My booking was done online.

Both staff worked in tandem to make me feel our purchase with easycars was wrong and choice of vehicle a joke. They tried to bully us into a diesel car to save fuel - we only paid 7€ in petrol in a week. We had purchased inadequate insurance with yourselves through our booking and might as well tear it up and pay another 178€. Our choice of car was unavailable when we arrived and the response was we were stupid for thinking we would get the vehicle we wanted. was told over 80% of cars come back damage and we weren’t covered with our choice. They informed us that We would have to pay at least 2000€ for anything damaged. The particular young lad would be wise to sharpen his act before a customer gets truly offended by him. a disgrace to the company who I have dealt with many times. This is actually my first review after 42 years, that’s how angry I was with the service. He Even wrote all I’ve my paperwork “no insurance” trying to force through his bonus payment I assume. As it was the car was returned in perfect condition with only 45 miles added as I explained we had little use for it apart from driving to villa. Will never use again

Everything was fine with booking and even passed on the additional savings with no hidden agenda

Nous avons attendu beaucoup de temps avant d'avoir notre location la personne au guichet ne parlait pas français donc très compliqué à comprendre en plus nous avons pré réservé notre location quel ne fut pas notre surprise lorsqu'il nous a dis qu'on ne pouvait pas donner de caution et que nous allions être prélevé de 200€ enfin bref n'ayant pas totalement compris je dirais juste que cette expérience n'était pas très concluante

Le site était clair