Was forced into accepting extra charges or leave. Goldcar - never again

Faultless, except no one to hand it back too but it was 04:00. Great Car, Great Service.

Great Price Simple Booking Process

No not good

We had a terrible experience at goldcar the lady at the desk was very condescending and not helpful at all after a long period of time about the Amex and insurance she was not helpful in any way. We then needed a moment so we stepped out so me and my wife could converse about the insurance deal that goldcar staff was offering and the lady at goldcar canceled the booking without are consent then she did nothing to help as we had just arrived from Toronto. So we are very disappointed and for future reference will never use goldcar So we had to rent with someone else and was a much better experience

The customer service was very friendly and helpful when i arrived, as well as a smooth no fuss return. I was offered the option to upgrade to a more powerful car on the day, which proved a good suggestion from the customer assistant as a had a lot of hills to climb. Overall highly recommended, I had no issues.

Very easy to book and information was helpful.