Excellent Employee at the Auckland airport and the Wellington airport! Car was amazing!

Excellent help from employees to reschedule my pick up time!

This experience was very poor; they couldn't solve my problems properly. They kept shifting the responsibility to the car rental company. I rented the car from your platform, not directly from the car rental company, so of course, I would come to you when there's an issue. How you communicate with the car rental company is not my concern. They just shirk responsibility and don't want to take any. This rental completely messed up my travel plans. I will not rent a car from this platform in the future, nor will I recommend it to people around me.

Pickup at Auckland Airport on the North Island was quick, but it was slow at Picton Terminal on the South Island.

Car and booking process was fine; counter staff was amongst the least helpful of any retail employee I have encountered in the last 12 months anywhere

worked good !

No problems !