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Search for Iversta Rent A Car Car Rentals in Toronto
Reviewed: Wed, Mar 27, 2024
About Iversta Rent A Car: 2.0 /10
At Iversta Rent A Car, there's a local white woman who is older than a young girl but not quite middle-aged. She gets along very well with the Indian staff. She wears a light yellow knit sweater, with sunglasses perched on her forehead, and the sweater open, revealing a hint of cleavage. Her complexion is not too fair, and she has a leathery tan, with signs of aging visible on her face. She has a sharp nose and a piercing gaze when arguing with customers. This car rental company is near Toronto Pearson International Airport and has a high volume of customers in the morning, making the store very crowded. If a client approaches her desk, she impatiently waves them away with a curt 'Have a seat!' She walked behind the two Indian staff members at the counter, gently squeezed the shoulder of the one on the right, and softly said, 'I'm your daughter.' Then she gently stroked the beard of the Indian staff member, who looked as gentle as an angel from the Bible. Before the store manager could intervene, she whispered a few words to the Indian staff members and then dealt with a customer issue by fining them CAD 300 for spilling water on the car seat, subsequently canceling their future rental orders.
About QEEQ: 10.0 /10

Relevant Reviews on Iversta Rent A Car Iversta Car Rental - Toronto Airport

Carl Hobbes

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Reviewed: Mon, Sep 23, 2024
About Iversta Rent A Car: 2.0 /10
1. After arriving at the airport, we had to take a shuttle train to another parking lot and wait for a car to pick us up, which was highly inconvenient. 2. The service process was extremely slow, staffed entirely by Indian workers. The reserved car model was unavailable, and they tried various excuses to persuade us to upgrade to a pricier option. After insisting, they reluctantly provided us with another car. 3. I rented for 8 days, but they required me to return to the store in 2 days to switch to the reserved model. The round trip to change the car took 1 hour, and even though we arrived at the agreed-upon time, we had to wait an additional hour for processing. The time, effort, and fuel spent on this were uncompensated, and we didn't even receive an apology. 4. When returning the car, we had to wait another hour. Several other customers we encountered mentioned they would never rent from this company again.
About QEEQ: 8.0 /10

E.Kelly

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Compact | Hyundai Accent or similar
Reviewed: Mon, Sep 2, 2019
“Positive”
About Iversta Rent A Car: 8.3 /10
When returning the car, I had to find my own way to the airport from Iversta as they were closed, I paid additional cost of $18 for taxi, because the “free shuttle” wasn’t available at Iversta. I had a cell phone with me to call for a taxi, otherwise it would have been disaster.
About QEEQ: 10.0 /10
Very good service.

P.Stefan

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Compact | Hyundai Accent or similar
Reviewed: Sun, Jul 28, 2019
“Ok but not great.”
About Iversta Rent A Car: 9.3 /10
Booked outside normal hours . The agent had to pick me up at 7: 00 but was late. Consider opening up earlier. I phoned two days early to tell tthe I would like to return the car two hours later which was ok. However hen I returned the car they were upset because someone was waiting for it. They admitted tht there were other similar cars on the lot.Why should I have to return it early if I was was paying for that day? Pick up at 7:00 and returned it at 4:00? Rental for 23 days.
About QEEQ: 8.0 /10

J.Rodriguez

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Full Size Van | Dodge Grand Caravan Guaranteed model
Reviewed: Tue, Jul 23, 2019
“Excellent option for renting a car”
About Iversta Rent A Car: 10.0 /10
Excellent service for the money
About QEEQ: 10.0 /10
None

Polkadots

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Full Size Van | Dodge Grand Caravan Guaranteed model
Reviewed: Fri, Apr 12, 2019
“Iversta aims to please”
About Iversta Rent A Car: 8.7 /10
The van didn't quite meet my expectations, it was the lowest model of its kind and had some issues but it got us where we needed to be. We had an issue at pick up, i asked that the driver meet us at 7am but staff advised 715 or 730 would be better based on our airport arrival time and I said we would be there sooner as we didn't have bags to pick up. As it turned out, we had to wait 30 minutes for our ride with our 5 children in an area that had no seating. FRUSTRATING! Then they presented us with a rental agreement form that had all sorts of extra charges for out of province or out of country travel and the gas comes at whatever its returned with which is a first. The overall score of 8.7 does not truly reflect the experience.
About QEEQ: 8.0 /10

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