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Live chat Email us Service Code: 8748735169
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Reviewed: Wed, Mar 27, 2024
About Hertz: 2.0 /10
Extremely poor experience. I've rented cars globally over a hundred times, and this was the worst! Avoid this rental company at all costs; it's full of traps!!!

Relevant Reviews on Hertz NEW YORK-JFK AP

Jessie Galbraith

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Reviewed: Sun, Nov 10, 2024
About Hertz: 6.0 /10
Overall, I'm fairly satisfied. Initially, the car's condition was poor, and during the trip, I noticed a bulge in the tire. After negotiation, I was provided with a better-conditioned Chevrolet. Thanks to Zuzuche and their efficient customer service.
About QEEQ: 8.0 /10

Fanny Nell

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Reviewed: Thu, Apr 18, 2024
About Hertz: 10.0 /10
Loved it
About QEEQ: 10.0 /10

Louise Rosalind

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Standard | Volkswagen Jetta or similar
Reviewed: Thu, Jul 18, 2019
About Hertz: 2.0 /10
Avoid Hertz. The specified Volkswagen model was not available, even after walking around the entire parking lot twice. The real issue came afterward. The so-called roadside assistance was practically non-existent. I called twice at 11:00 AM Eastern Time and nobody answered for over half an hour. It wasn't until 2:00 PM that someone finally picked up. I drove the faulty car to two nearby Hertz locations for a replacement, but no cars were available. They only had lower-tier models available from other locations. To get a similar model, I was told to drive back 300 km to New York Airport. When returning the car, I was charged 1000 RMB for fuel because the tank was only a quarter full.

Liz Louise

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Reviewed: Tue, Jun 7, 2016
About Hertz: 6.0 /10
Hertz is a well-known rental car brand. Although the wait time was a bit long, the service was excellent and the staff was patient, which is more than I can say for some places back home. The store is large, easy to find, and well-equipped.

J.Flores

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Medium SUV | Nissan Pathfinder 7 Seats or similar
Reviewed: Fri, Jun 25, 2021
“Very good experience.”
About Hertz: 9.0 /10
The use of ezpass its too expensive. I paid 51 bucks for a toll of 16. Even when I not activate ezpass. The car was very good, but not as close as advertised. You gave me a Kia Sorento, when the contract said Nissan Pathfinder.
About QEEQ: 10.0 /10
Excellent job. At first I had my doubts. But you hooked me as a customer now :) Thanks.

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