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Live chat Email us Service Code: 3202014169
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Reviewed: Sat, Sep 7, 2019
About Budget: 2.0 /10
Upon arrival, I was made to wait for nearly an hour. They didn't inform me in advance that a similar model wasn't available and directly gave me a lower-class car, forcing me to accept it. After two hours of arguing, they finally replaced it with a similar-class vehicle. However, when returning the car, they charged me an extra €956. When I asked why, the counter for different location returns just shrugged it off. Terrible car rental company.

Relevant Reviews on Budget Paris CDG Airport T2 E F

Chapman May

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Reviewed: Wed, Sep 4, 2024
About Budget: 10.0 /10
The car pickup process was quick, professional, and efficient.
About QEEQ: 10.0 /10

Quintion Noel

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Reviewed: Wed, Aug 14, 2019
About Budget: 2.0 /10
They didn't inform me about the insurance when picking up the car, only mentioned the deposit. In the end, they charged me 3599.82 RMB for insurance. It's a rip-off! Currently appealing to the rental company.

Antony Delia

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Reviewed: Mon, Aug 24, 2015
About Budget: 2.0 /10
It showed more than 3600 in China, but at Charles de Gaulle, I was forced to pay over 7000 to pick up the car, claiming I hadn't bought insurance. In China, I was assured that no additional fees would be charged, and I could pick up the car with my order. With my plans already set, I had no choice but to pay extra. When I complained after returning to China, customer service said I had no proof of the forced charge at Charles de Gaulle and since the rental period had ended, they claimed I voluntarily paid and didn't communicate properly with the rental company, so they wouldn't process my complaint. It feels like a complete scam! If I understood French fluently, why would I rent a car from your website????? The car I eventually got wasn't even the one I reserved. Everyone, be cautious and clarify everything in advance! It's a total scam, and no one has resolved this issue until now!

y.suh

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Small SUV | Hyundai Tucson or similar
Reviewed: Mon, Oct 31, 2022
About Budget: 10.0 /10
성능이 좋은차로 배차해 주셔서 너무나 감사했습니다. 직원분들도 친절하시고, 나중에 반납할때, 나와서 직접 운전도 해주시고 마무리까지 넘 나 친절하게 해주셨습니다!
About QEEQ: 10.0 /10
처량검색도 예약도 모두 용이하고, 징뮨에 대한 답변 또한 빨라, 너무나 좋았습니다

View more >
Compact | Seat Arona or similar
Reviewed: Wed, Aug 21, 2019
“Good value for money”
About Budget: 8.0 /10
We got Ford Focus station wagon, which was an upgrade from the booked car. Did not receive the instructions how to enter "rental return" part of the Paris CDG Terminal parking, so ended up in the public car park.
About QEEQ: 10.0 /10
Easy booking, excellent price with booking several months in advance.

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