Good service attitude and provided child seats.

When picking up the car, the staff told me to return it with a full tank, and if not, they could refuel it for a price cheaper than outside. I returned it with a full tank, but they maliciously charged me for a full tank of fuel. I provided the fuel receipt and a photo of the fuel gauge, but they rejected it, claiming the timing didn’t match because I returned the car early. I was very careful to keep all the evidence, yet they still deducted the charges wrongly. Avoid renting from this company if possible.

Very good, but picking up the car took quite a long time. The staff realized that my luggage wouldn't fit in the reserved car, so they upgraded me to a bigger vehicle for free.

It's okay, but having to wait until the scheduled pickup time was a bit hard to understand.

He was ok.

Positive