Great vehicles but very slow pickup

Good service.

The check-in was very quick, but the car pickup location was not easy to find. You have to wait at a special parking area for the rental company's shuttle to take you to their office, which is not very convenient since they don't have a designated store inside the airport. However, the paperwork at car pickup was done very quickly without needing to show the order. Returning the car in Queenstown was also problematic as the return location was hard to find, which delayed us a bit. The detailed address provided by QEEQ was not accurate. Their return location is actually at 31 Glanten Street in a small standalone house with a car bearing the Aerodrive logo parked out front. Nevertheless, the car return process was simple and took less than 5 minutes.

The service was excellent. They provided a detailed introduction to the car's condition and recommended reasonable additional insurance. The process of borrowing and returning the car was also very quick. We were able to pick up the car immediately upon arrival without any delay. Overall, it was a very good car rental experience.

There was no need to wait in line at all. The staff were very enthusiastic, and there was no hard sell throughout the process. Unlike other companies, there was no need to freeze a credit card.

Really liked it