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00308 491 0209
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+1-8007618913
Live chat Email us Service Code: 8522655126
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Reviewed: Thu, Mar 7, 2024
About OK Mobility: 10.0 /10
Following the car rental company’s pickup instructions made it very easy to find, just a 2-minute walk from the train station exit and then down an escalator. Upon arrival, the staff suggested I buy a 'better' insurance policy which would significantly reduce the car deposit. Just refuse if you’re not interested and they won't insist. They also suggested towing insurance, saying it would cost 150 euros per tow without it. I said I didn’t mind and had sufficient funds, after which they politely dropped the matter. There’s a daily mileage limit of 300 km, and they listed where there were scratches on the car body in the contract, but they didn't walk me around the car to check these spots until after I'd signed the contract. So, I recommend that when reviewing the car's condition at the start of the contract, you should call an employee to check the car alongside you. Make sure to photograph any existing damages as soon as you get the car, so you can show these to the staff upon return to speed up the return process. The thoughtful staff also wrote down the name of the parking lot to use for return on Google Maps. Overall, the service was decent, and any additional charges they suggested were transparent and clearly explained, including the differences from the insurance I had purchased. Just evaluate it for yourself. (By the way, parking in Barcelona is quite expensive. If you're only exploring the city, consider renting a scooter instead, which costs around 45 euros per day and eliminates parking hassles.)
About QEEQ: 10.0 /10

Relevant Reviews on OK Mobility in Spain

Kevin MacPherson

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Reviewed: Sun, Jun 2, 2024
About OK Mobility: 8.0 /10
There was a minor issue this time. Normally, they upgrade the car for free if none are available, but this time a male front desk attendant, who didn’t look European or American, first tried to force me to buy insurance. When I refused, he said they didn’t have smaller cars and I would need to pay for an upgrade. The next day, I went back to the store and the manager confirmed the upgrade would be free. Their cars are usually good, and their service is typically fine. It seems like this staff member wasn't very knowledgeable. This time the refund was slow; it's been five days since I returned the car and still no refund.
About QEEQ: 8.0 /10

Baron Gresham

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Reviewed: Fri, Jul 14, 2017
About OK Mobility: 10.0 /10
Everything was perfect except the location was not at the airport.

D.Bicknell

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Economy | Seat Ibiza or similar
Reviewed: Tue, Nov 9, 2021
About OK Mobility: 10.0 /10
Car was exceptional, larger model than expected. Office is slightly further from airport than our usual car hire company but not a problem. Will use OK rent a car again.
About QEEQ: 10.0 /10

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Mini | Fiat 500 or similar
Reviewed: Wed, Oct 9, 2019
“Good overall service”
About OK Mobility: 9.3 /10
Vehicle was great, counter staff okay, however possibly a 'lost in translation' moment
About QEEQ: 10.0 /10

F.Bashford

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Mini | Fiat 500 or similar
Reviewed: Fri, Jul 5, 2019
“Watch out for hidden extras”
About OK Mobility: 10.0 /10
Really good car and service

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