Very dissatisfied, although they didn't push extra insurance or persuade me to upgrade the car, the reserved Volvo was unavailable and they only gave me an Opel if I didn't want to upgrade! They even downgraded me! Returning the car at Nice airport was complicated due to numerous turns, especially when trying to find the return lot. It's easy to end up in a parking lot instead of the car rental return area.

I was forced to buy additional insurance without my knowledge, and over 200 euros were charged to my credit card without reason. Awful service! I didn't even get the Volvo I booked.

Two months after returning, I was charged a 42-euro fee. Customer service said it was for a traffic violation, but I don't recall any. I was very careful the whole time. Couldn’t figure it out, so I just paid.

Hopefully they will improve on their service.one and half hours to get a car and the car I was given was dirty.

Dislike: Very easy drop off. Met by staff and keys taken. Very efficient.