There was Chinese service when renting the car, but not when returning it.

Extremely responsible, they explained the contract terms very clearly. Excellent service.

Easy and straightforward pick up and drop off, shuttle bus to and from airport is regular and quick

Simple and price protector was a nice bonus

All good, especially value for money and absence of hassle trying to sell extras ... The nightmare of European rentals. Person giving us the car could have been a bit more supportive of us not knowing much about automatic cars ...For safety reasons if nothing else!

Came up with the best price!

The car was fine and the counter service excellent, with careful, clear explanations of everything. The shuttle arrangement was at the inconvenient end of the airport (opposite from where you come out when arriving from overseas); this appears to be the same for all shuttles. Then it took quite a while for the first shuttle to arrive, and it filled with people who were there before us. So we had to wait another 10 minutes or so, in cold wind, before our turn.