Satisfied

Initially, we didn't get a child seat, but after calling another branch for help, they resolved the issue the next day.

Overall, it was okay. The car was in good condition, but the price was a bit high.

Hertz's service attitude is great, and the process is very quick. You just need to return the keys when dropping off. Although the dashboard warning light came on while driving in Queenstown, Hertz staff replaced the car with a newer and better one immediately, which is commendable.

Very good.