Overall satisfactory. We got a diesel Ford Focus with space for three suitcases, perfect for our group of three. The space was ample, though the car wasn't very new and had several scratches noted by email at each location. I had purchased insurance, but it seems the urea wasn't checked beforehand, and on the last day, the system kept warning that it was depleted while we were heading to the airport. Unfortunately, nearby gas stations did not have the required urea, so the system kept beeping as we drove to return the car. Overall, the car was in good condition; diesel cars are fuel-efficient and offer good power. Driving between different EU countries was hassle-free.

The service attitude was great, but the upgraded car model was too large, making it inconvenient to drive in Europe.

The airport location is very noticeable, the queue was short, and the staff were very professional. We needed to extend the rental period, and they offered a very favorable price right away. The entire process was very simple.

Though a bit slow, the staff explained everything in detail. The car was new and we even got a free upgrade.