The staff at pick-up were friendly but lacked responsibility. We initially booked a Tucson, but were given a Mazda instead. We didn't notice at first, but after driving for several kilometers, we found that the left rear tire pressure was only 1.5. The next afternoon when leaving Wadi Rum, it was down to 1.0, we inflated it to 2.5, but by the time we reached Petra, it was only 2.0 again. The following morning it was 1.5 again, and we inflated it on our way to the Dead Sea. The tire pressure issues affected our travel experience.

The car rental process was completed within 15 minutes, and the staff spoke English. Overall, a good experience.

The service is quite attentive

They run out of cars and wanted us to wait 4 hrs to get one, all that because they did not want to give any other class of cars l. Had to argue to get a car. It was a much bigger group than ordered but i had no advantages to ir.

Like: Good Service but the Vehicle had to be changed due to some due to some noise and technical problems. The vehicle was changed to my convenience where I was at that time. The pickup and drop process was also very efficiency.
Dislike: The vehicle had to be changed