The counter only checked the document issued by QEEQ, ignoring my notarized Hague Apostille. Europcar's system is mediocre; the address, phone number, and email all need to be handwritten. After explaining that I had purchased all the insurance before departure, the counter did not push additional insurance, which is a good practice among major car rental companies nowadays.

There were staff guiding us at Lisbon Airport, and we only waited for about 10 minutes.

perfect

perfect

I can’t understand how it’s possible that in 2019, the company is still renting cars without AC (particularly in the middle of summer), and with manual windows... I understand that I opted for an economy car but this was ridiculous specially given what it cost me. When I asked for a different car with proper conditions, I was told that it would be a 30euro per day upgrade!!! C’mon! I wasn’t asking for much, just didn’t want to melt in my car during my vacation.