Budget Seattle Tacoma International A Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Jesse Lamb

United States

Reviewed: Sat, Jul 27, 2019

About Budget: 4.0 /10

There was a last-minute car change. The counter said that the reserved car was unavailable and offered an upgrade. After agreeing, went to the parking lot and found no car in the designated space. Asked a staff member and was told there were no cars left. They switched to another car and said it was the only one available, no other options. Very frustrating.

1 days rental

Relevant Reviews on Budget Seattle Tacoma International A

Vivien Eliot

United States

1 days rental

Reviewed: Tue, Jul 30, 2019

About Budget: 6.0 /10

Long wait time

Hogan Vogt

United States

1 days rental

Reviewed: Wed, Aug 7, 2019

About Budget: 2.0 /10

Budget staff at Seattle airport uses some manipulative tactics. First, they ask about the number of people and luggage, then tell you that the car you booked is not available and suggest you upgrade for double the price. After refusing, the staff claim the price includes full insurance and advise you to sign electronically to save time. If you trust them, you may fall for it, as I discovered the next day that they had added duplicate insurance, which cost almost as much as the car rental.

Will Harper

United States

1 days rental

Reviewed: Wed, Jun 10, 2020

About Budget: 10.0 /10

Excellent

About QEEQ: 10.0 /10

Jenny Carrie

United States

1 days rental

Reviewed: Tue, Jan 8, 2019

About Budget: 2.0 /10

The car rental plus full insurance was over 4000, and there were additional fees over 2000. I wanted to read the terms carefully, but the staff urged me to sign quickly. As it was my first time renting a car abroad and I trusted the Americans, I ended up paying more.