The staff at the counter was very friendly. The process was quick and efficient, overall a great experience.

The staff were very efficient during the process. When I didn't know how to return the car, they patiently explained it to me. The service attitude was great.

In the Czech Republic, I was stopped by the police and fined for not having a highway toll sticker (available in 10-day, 1-month options, etc.), even though I had informed the rental company of my trip to the country and paid extra fees. When I returned the car, I couldn't find the fine receipt, so the issue was ignored.

My comment is not directed at Alamo, I think that the car drop off point should be better sign posted at Munich airport, particularly just before you turn left off the road into the building.

The car boot came with this metal bar that is as long as the width of the car. We had lots of luggage hence needed the space. In the end we had to put the metal bar in an awkward position. We wanted to leave with the rental site, they said we need to pay deposit if EUR500.. it’s strange and very weird.