No Chinese service, vehicle was not replaced with an equivalent one after an accident made it undriveable

The staff was very unprofessional, wasting my time, and incompetent. They answered my questions incorrectly. During my trip, I had an accident where I was rear-ended. The other party admitted full responsibility, and I recorded everything, including the other driver's license, insurance details, and contact information. When returning the car, I mentioned this and asked if they needed this information. The rental company said I should claim on the spot. How was I supposed to know the repair cost? They then charged me directly. This company is very irresponsible. Never choose them.

Great experience. Will Definitely return for a future rental!

Thanks for allowing me to find the best deal available. Super easy to manage booking.

Very convenient with the shuttle that picked us up at the airport

Good price and easy booking

Like: Staffs were friendly and it took less then 10 min getting paper work done. They gave us a free upgrade.
Dislike: No