Car was at tip top condition. No problems at all through out the 11 days.

The service attitude is very good.

There were fewer people in line, and no insurance upselling. Really great.

The queue time at the airport counter was too long when picking up the car. They tried to upsell a rescue service (we had already purchased full insurance at the time of booking and were unsure if it included rescue). Then we used self-service to pick up the car. Returning the car was at the T3 terminal in Perth. We drove around a bit before finding it. The staff was very good. Because we bought the rescue service, we needed to pay in cash, so they personally drove us to the airport counter. The service from the young man was excellent.

Car was not as ordered, they said they do not have that model any more. Staff "Stephanie' at hertz pick up location very rude and unhelpful as we tried to ge a car that looked half decent. Returned early and no refund Returned on Wednesday at 10.00 am when had booked from Sunday through to Saturday

Booking platform good, but not up to date as vechicle order is not available any more.

The rental company was pretty impressive. Will definitely keep it as a reference for future.

The best app I’ve used so far.