Stay away from Tacoma Airport! It will be a frustrating experience! Long wait times for paperwork and car pickup. I've never encountered such hassle at an airport in the U.S. It takes at least an hour and a half to get a car! Terrible service.

Service was decent, no pressure to buy insurance.

Reasonable price and convenient service.

When picking up the car, I was given the wrong contract, but at least the issue was resolved when returning the car. It just took a bit long, both for picking up the car and resolving the issue. Takoma Airport's phone is hard to reach, and the same goes for calling other stores.

The attitude was acceptable, but they didn’t provide the car model I needed and even asked for an upgrade fee. I was too lazy to argue, otherwise, I would have pushed back. I won't use them again in the future.