Great customer service. I booked the car under a different name and forgot my driving license, but they changed the driver for me without any conditions. Seeing we had so much luggage, they upgraded the car for free! Big thumbs up to the gentleman, though I forgot to get his name.

Following QEEQ's guidance made it easy to find the rental company's shuttle station. The rental process was simple, and the staff were very courteous.

Pretty good overall. The front desk staff tends to recommend a lot of insurance options, but you can simply decline. A tip: if you unintentionally take a toll road without realizing it, make sure to check online. There's a website where you can pay within 5 days without getting fined, otherwise, you will get a penalty.

Fast, semi-self-service, convenient and quick.