Terrible rental company, do not rent from them. The car I reserved was not available, they did not refund me, no one answers the phone, and they did not provide a shuttle service.

Are you serious? Fix your own issues first!

I paid extra to upgrade to a superior, larger vehicle which was a good decision given the amount of mileage we did. I enjoyed driving the vehicle although the windscreen wash reservoir was nearly empty so I had to replenish this by day two of the rental. The drop off location is clear to find, but made difficult by the amount of road works and road closures in the vicinity.

Very good, competitive pricing which made me choose EasyRent cars in the first place. Good communication throughout the booking and car rental process up until the day we picked the vehicle up in Montreal.

We were told that our US auto insurance did not cover the rental and were required to buy the Discount auto policy. The windshield developed a crack which I reported to their staff. We were told that the policy did not cover windshields and tires and that there would be an additional $500 fee.

Discount did not have the type of car I ordered for. Instead they gave me a small hatchback which could hardly fit 2 people. I had to again for the next day for exchangig the car. Although they started my contract on the actual time alone with the insurance. Overall it was a delay of 14 hours to receive my actual car.