Overall service was good, both pickup and drop-off were smooth.

I booked an Audi A3 but was given a VW T-Cross instead. The car's condition was mediocre, and the chassis started shaking at a speed of 100 km/h.

Since we arrived at Frankfurt Airport early on a Sunday morning, there was only one staff member working. Our reservation was for 10 AM, but we didn’t want to wait for over an hour. We directly approached the car rental staff and asked to pick up the car early. To our surprise, he was very happy to assist us. He explained all relevant details clearly with no upselling of any services, and we successfully got the car ahead of schedule. The return process was also very simple and smooth, and the pre-authorized deposit was refunded on the same day! No excessive promotion of any products! The return procedure was very seamless as well! In the future, we will definitely consider Eurocar as our first choice for car rentals!

They won't give you the car even one minute before 7 AM, even though staff are already inside.

Very good.