It's very convenient. Right after picking up the luggage, I saw the counter, and the car was just outside the airport, very close.

Satisfied, the car was in great condition, a stark contrast compared to Argentina. However, picking up and returning the car in the city center was a bit inconvenient.

Europcar have a useful, private car park at Balmaceda airport so that you can avoid paying parking charges. The car we rented was in good shape and did the job we wanted very well. The only issue they have is that the lines for picking up or returning cars can get a bit long when a flight has just arrived or is shortly to depart so give yourself plenty of time to complete these procedures.

Useful booking platform. Definitely helped us save money over the counter price.

OK, issues with number plate being on the dash - they said it was OK, but I'm not sure

Europcar is amazing. We needed to change the drop off location from Balmaceda to Coyhaique and they were totally fine with it and added no extra charge for the site change. Also, this is completely an aside, but my friend lost her passport when she arrived in Chile and didn't have an address to have her new one sent to. Europcar allowed her to use their address to have her passport sent to and held it for her until she could come back and pick it up. Amazing customer service, above and beyond!