Vacation in la car location great for use of I405

Very satisfied. The staff were very friendly, helpful, and patient.

Probably the best and easiest process I’ve ever had renting a vehicle. Super organized, speedy, CLEAR, and professional. Will be back for sure.

The car did not include liability insurance so was forced to buy this. The price was therefor not so cheap. Easy car should inform customer about this.

We received larger vehicle from lot. Vehicle in poor condition. Brakes rattled, car quickly overheated driving in traffic, car felt as though it was not safe and needed to be serviced badly. When I contacted YESAWAY, they were unable to accommodate us unless we drove the 2.5 hour back to LA. Discussion about what was wrong with the car resulted in customer service agent stating that if something was wrong with the car, it was our fault since we drove it off the lot. Very disappointed in overall quality and service.

Like: They were friendly and economical.
Dislike: Everything was above and beyond.