The service attitude is acceptable.

The car was brand new with less than 2500 kilometers. There are many locations, and there's no fee for returning the car in a different area within Tokyo.

No one at the rental company speaks Chinese or English, making communication extremely difficult. We relied entirely on phone translation and guesswork. The prepared driver's license and international driving permit couldn't be used. After half a day of communication, we still didn't understand each other. Fortunately, a lady who speaks Chinese at the mobile card service helped us by calling for inquiries. There is an agency in Saga City that can translate driver's licenses in just half an hour. We took a taxi immediately, and by 3 PM we got the translation document. But we had to wait until 5 PM to pick up the car at Nissan in Saga, which was frustrating.

Good

Good

とても清潔な車内でした。 係員の方もとても親切でした。

日本人には少し扱い辛いと思いました。