The car had a lot of scratches but I took pictures and they were efficient in checking it was all ok.

Waited about 2 hours to get car

The shuttle came right as we were getting to the pick up location and it was a short drive and easy check in process. We added a day last minute and then didn’t need it but still had to pay (understandable but wish they would have made that clear when we added on). Return was quick and easy as well.

Really affordable online reservation system, a third of what it would’ve cost otherwise.

Shuttle bus service poor and directions for car return very poor. I would not use surprice again.

Booking platform all good.

Very friendly, helpful shuttle bus drivers, lovely friendly guy at the desk, no fuss, no trying to sell extras. Good straightforward service

All easy