Traffic jam when close to the return location suggested to leave early to drop off the car

The handing over and taking over process was very fast and the transaction is very transparent. The customer service was friendly and they are able to communicate in english.

You wrote in this commentblock " was the counter stuff helpfull enough" instead of counterstaff

We didn't know it was an electric car or was notified about it. Of course there was nothing wrong/different driving an electric car (eventhough we had no experience with one) but we had to find the car charger according to the membership they gave us, which was not applicable just anywhere. We had their contact number but Tamra was not responsive. We were given a new gps which does not work with telephone numbers, hence finding location on the gps is not as easy as well. Locations don't just pop-up one our first search and we wasted quite abit of time searching and also finding the right charger.