Very satisfied

Hertz staff were quite friendly.

Convenient pickup

I reserved a Kluger, but was given a Nissan at the store. They said it was the same class, but I was not satisfied with it in practice. The remote key often couldn't match with the car, making opening and closing the doors very troublesome. There were definitely some differences in space as well. The return location closed at 1 PM on Sunday afternoon without any prior notice. The return address was actually on a main road where parking was not allowed, so I had to wait for someone to come out and give me a temporary map to find the return spot.

Hertz is one of the largest car rental companies in the world. Their services are standardized, and thanks to the reminders on QEEQ, the rental and return process was straightforward and easy to understand. Thumbs up!