I booked a car for 10:00 PM, but they closed at 10:00 PM without any notice or contact. I only got the car the next morning at the airport without any compensation. I clearly stated that I didn't want any insurance, but they still added basic insurance. Be sure to read carefully before signing!

This rental company enforces third-party liability insurance, so you still need to opt for it when renting. The listed prices on the website are misleading. If you're adding $18 a day at the location, you might as well book directly from Sixt, which doesn't generally force you to buy. The car is fine.

We were charged twice. The order said paid in full but we were charged another $300 when returning the car.

When picking up the car, the salesperson insisted I buy insurance. I told them I had already purchased it on Zuzuche, but they said it wasn't comprehensive enough and pressured me to buy more. I didn't, and the salesperson was unhappy. Additionally, no return map was provided, and the Las Vegas rental location is quite a distance from the airport, making the return inconvenient. I used Google to find a return location, but ended up going to the wrong place, which cost me 20 minutes. Aside from these issues, the experience was quite good—very convenient, with a high degree of freedom in choosing cars, and quick return procedures!

The car we book above was not the car we actually got but that was down to ourselves as we extended our reservation earlier and there were no car available....staff was amazing and very helpful.

Fantastic service...will definitely use this company again