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Search for Thrifty Car Rentals in Los Angeles
Reviewed: Wed, Aug 5, 2020
About Thrifty: 6.0 /10
The service attitude is just average. They often actively recommend upgrades to other models or insurance, which is not very pleasant. Additionally, there was an unusual issue regarding fuel. Normally, I receive the car with a full tank and return it with a full tank. However, this time, I might have overlooked that the contract included a 'FPO Accepted' clause, meaning 'Fuel Purchase Option.' This resulted in additional charges for a full tank, even though I returned the car with a full tank. I was charged nearly $40 for fuel, tax, and service fees. Fortunately, when I rented another car shortly after returning the first one, I noticed this issue and requested a refund. I'm currently in the refund waiting period and haven't received the refund yet. I advise all rental car users to be cautious and ask about any fees they don't understand!
About QEEQ: 10.0 /10
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Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States

Relevant Reviews on Thrifty LOS ANGELES INTL AIRPORT

Clyde Abe

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Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, Sep 18, 2024
About Thrifty: 10.0 /10
Quite satisfied, but there are too few staff. Picking up a car takes a lot of time. On some busy days, others have already completed their pickups for several people, but they still hadn't finished one. We waited in line for nearly an hour to get the car.
About QEEQ: 10.0 /10

Kelly Yale

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Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, May 20, 2024
About Thrifty: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Maxwell Carpenter

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Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Tue, Jan 16, 2024
About Thrifty: 2.0 /10
I had an 8:30 PM car pickup appointment. I stood in line from 7:30 PM to 9:30 PM to sign the document, and then waited from 9:30 PM until 2:30 AM the next day to finally 'grab' a car. By 'grab', I mean I had to go to the parking lot myself to get it. There were no hot drinks available at the store, the staff was unfriendly, and customers either had to take an electric car or wait for someone else to return their car. The company also told me that I could cancel the contract if I wanted to. The Buick Encore I got had already driven 51,000 miles, and during the rental period, I had two tire punctures. This Thrifty car rental experience was terrible. I hope 'Zuzuche' can provide reasonable compensation for the above issues since I didn't get to the hotel until 3:15 AM the next day.

Felix Brown

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Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, Oct 18, 2018
About Thrifty: 6.0 /10
Just okay, they aggressively pushed insurance.

Jonas Wilson

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Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, May 16, 2016
About Thrifty: 8.0 /10
I came here feeling anxious, but the work efficiency was great. Later, I realized that the salesperson was the staff behind the counter. Therefore, having a conversation and being able to see the other person's computer screen to confirm information is very important because it’s easy to accidentally incur extra charges.
About QEEQ: 8.0 /10

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