Returning the car was smooth, but it was slow because there was only one staff member.

It was relatively quick, not many people.

Eurocar agent service, slow.

Communication in English was very clear. An international driver's license, local driver's license, credit card, and address and phone number were required. The process was smooth.

At pickup, the reserved vehicle was not available, only a so-called same class vehicle was provided. However, the trunk space was quite small, so it took time to fit our luggage every time. Additionally, the order didn't have local language documents, making communication difficult. Moreover, there was an extra insurance fee for returning the car in a different location, which was unexplained. Due to time constraints, we had no choice but to accept.