It was OK - we ended up with a Suzi Swift

Only used for booking :)

Not very satisfied with Budget for deducting money from my credit card for various reasons, even 3 months after we returned the car.

The car seat was smelly

I like the fact that easyrentcars bundled together the super coverage which eliminates the hassles of entertaining the upsell of insurances at the counter. Now i can just say i dont need it since i already opted for the the super coverage with 0 excess covering all. This is the best abt easycarrents!

Everything was running smoothly until you return your car. The staff didn't informed us that we had the right to request a Budget staff to counter-check again, the car condition during collection & collect an inspection chit from them before driving off. Upon returning, they found a small scratch above the side window near the car roof & asked me whether I had any "inspection chit" during car collection & I said "No". INLn the returning document, they wrote "everything is returned as it is" & didn't gave me any copy of the documents or acknowledgements that everything is okay. A few days later, an email notifying me that a damaged bill was charged into my credit card. When I requested for further details, they just replied you with an email stating "It's all in the T&C. Please refer to it" ... After that, they have not replied to any of my emails seeking further enquiries & explanations of my situation. A very dissatisfied return indeed.

Easy to use and convenient.

Counter staff very pleasant and efficient and suggested a more suitable car, which was super! Will use again.

Booking was easy. Communication was great.