Waited too long, it took us 5 hours to get the car

A young woman lacked patience and was afraid of the cold, unwilling to go outside to teach me how to put on snow chains.

Overall service was average. We were not attended to for half a day and had to actively seek out staff. The pickup process was self-operated at a kiosk, but the car's condition was excellent.

Waited an entire day to get the car, very frustrating. The rental company said it wasn't their responsibility. If it's not theirs, then whose? We lost a day's worth of our journey and had to rearrange the entire trip. Who will compensate for this loss? Extremely dissatisfied, would not recommend renting from this company.

After contacting the company at the airport, they quickly picked us up. The campervan's price was very reasonable, and its condition was good. It accompanied us for over two thousand kilometers.