The app is easy to use. Although there was a bit of waiting at Dollar, the car pickup process was very fast. I was fortunate to get a Malibu, which was the perfect car for my trip.

The free shuttle was quite convenient. However, when picking up the car, the staff kept insisting that we buy full insurance, claiming that our coverage was insufficient and didn't include roadside assistance. Initially, I didn't want to add any more insurance, but my husband was concerned about potential issues if we didn't, so we ended up adding one, which cost about $30 more than what we had initially paid on the platform. They also tried to get us to pay $40 for a full tank of gas, which I refused. We found out later that there were nearby gas stations where filling up didn't cost nearly that much. The pick-up and drop-off process was quite smooth, and the car was fairly new.

Overall, it was quite good. The only downside might be the long wait in line.

Great service, easy booking and GREAT price!!

Very helpful to find good provider(s) and great prices.