Got a Romeo, the car was in excellent condition and very new.

Overall satisfied.

car was paid for prior to pickup. the lady at the counter told me it was 14€ per day for extra insurance but then ended up charging my card 35€ per day. there is also an additional charge for roadside assistance which i did not ask for but they placed in my bill. They also charged 169$ CAD to my card and i cannot find out what this charge is for since the car was paid for prior to pickup.

No upselling. The staff was polite. The car we originally booked had an accident the night before, so we had to wait for an hour for a replacement.

Everything went great

I used your customer service several times and was a quick and helpful answer. You surprised me very much both in price and in service. Thanks for everything.