When picking up the car, the staff clearly explained the process and let me decide. Their attitude was great. During the return, the service was excellent, and the process was completed in under 5 minutes. Overall, the car performed well and was in great condition.

Satisfied

Fantastic car rental company, got a very nice new car!

First of all it was a nightmare to get to the rental location as there was literally no information anywhere on how to get to the place, no one at the airport knew the company or could be bothered to help. After searching for good 30 minutes and finding another family just as confused as we were looking for the same place we started calling every number we could find and finally we were promised a shuttle in 10 minutes. 20-30 minutes later it arrived. Of course it didn’t have enough space for both families waiting so half of the people were stuck waiting for another 30 minutes. Once at the location, after another 30 minutes we were told we could only get the car if we paid for yet another insurance (additional €75), despite us having opted in for insurance during initial booking process and that was because we didn’t have international drivers permit... So yeah, apparently this is fairly typical for local car rental agencies so my personal recommendation is to avoid places like this if at all possible and keep in mind that prepaid confirmed reservation with insurance already means you won’t be charged for something else.

I was devastated that 800 meters to the drop of Bay 1 at the Port A Taxi runs into me at a set of traffic lights The number I called was very reassuring that all would be ok and continue to drop the car off as planned

Excellent car and service