No pressure to purchase extra services and the deposit was refunded quickly.

They increased the price arbitrarily. The required deposit could buy a new car, very unreasonable terms.

Counter located in the arrivals hall. Easy to find. A bit of paperwork and then was personally escorted to the car for handover. Quick and easy and very reasonably priced. Would use again.

Great service, the price drop tracker kicked in a couple of weeks after I booked and saved me 20% off the original price. Customer service were very helpful via Chat function in the app when our outbound flight was delayed. They called the hire company to let them know and emailed me to confirm, which saved a lot of stress!

Counter staff were kind and helpful no problems at all with paperwork etc. Courtesy ride back to the airport from the drop off point was very welcome.

Put the wrong pick up time on the initial booking and unable to amend the time, had to cancel (free) and re-book which seemed a bit over the top. Everything else with the rental went well.

Like: service and car
Dislike: Nothing except to fill at 6/8 that is difficult