Terrible! Everyone, be careful. This place is worse than smaller rental companies. They scammed us for extra insurance and a full tank of gas! Afterward, they tried to dismiss our complaints with a contract we never saw, and the signature was clearly copied and pasted! Never again, even if I can't find another car, I won't choose Avis!!!!

Previous rental did not include insurance. The Avis staff added insurance without informing us. Be cautious of this pitfall when renting a car.

Scam company! They charged me an extra day's rent for arriving an hour early. They silently added insurance without informing me. In the end, they charged an extra 200 Euros, which is over 2000 RMB!

There were no obvious signs for the parking lot location, which was the only downside. The car's performance was good, and the service was also satisfactory.

The person in charge was arrogant.