Very good and trustworthy.

Car was great. Little car so easy driving in Ireland. We didn't get the VW Up, but a Nissan Micra. Can feel a little under powered, but expected from the small car. Boot fitted all our luggage and car was clean (though didn't have floor mats, which we found odd. Just had to be careful of mud and dirt as it can be quite wet in Ireland). At airport, it was very easy to locate Budget counter and easy to take shuttle to pick up the car. Staff was a bit pushy in selling extra insurance even though we bought off Easyrentcars, but this seems standard across all car hires we've been to. Pick up was easy after the usual paperwork and drop off even easier and quicker.

Easy to use as a booking system. Used it a few times now and no complaints. Price protector is great! We saved a little bit more after making out booking well in advanced when it rebooked us for cheaper.

Yes we were ripped off at the airport having to pay a high additional insurance ridiculous that a driver with 32 years driving experience has to pay an additional £26 a day!

Good staff...

Budget in Knock usually consistently good, the car however is ready for retirement as its got 112,000 on the clock, full of bad dents, chunks missing, scratched etc and faulty tyre pressure light. Definitely not value for money on the car.