From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4193893123
logo_img
Reviewed: Mon, Oct 1, 2018
About Hertz: 2.0 /10
The tire was damaged, and they couldn't replace the car. Had to manually change to the spare tire myself, and they gave me a 125-size motorcycle spare for a 245-size tire! Ridiculous! The company was very slow in resolving the issue! Waited for road assistance for three hours, and no one came! Customer support gave inconsistent responses! Terrible service! Drove on the spare tire for three days! Simply playing with lives.

Relevant Reviews on Hertz MELBOURNE DT

Tyrone Kelsen

View more >
Reviewed: Wed, Oct 9, 2024
About Hertz: 10.0 /10
The staff attitude was decent, no hard sell for insurance, and the handover process was simple.
About QEEQ: 10.0 /10

Reginald Thoreau

View more >
Reviewed: Fri, Mar 22, 2019
About Hertz: 6.0 /10
Average

Isaac Wallis

View more >
Reviewed: Sat, Feb 18, 2017
About Hertz: 2.0 /10
In Australia, Tasmania does not include accident insurance. I rented a Nissan X-Trail, but they gave me a Hyundai.

Winni Veblen

View more >
Reviewed: Mon, Oct 26, 2015
About Hertz: 10.0 /10
We arrived early, so there was no long queue.
About QEEQ: 10.0 /10

B.Boyd

View more >
Intermediate SUV | Nissan Qashqai or similar
Reviewed: Wed, Jul 4, 2018
“Great Location and Pricing”
About Hertz: 8.2 /10
Like: Nice and Friendly Team and Great Location. Drop off is a breeze!!!
Dislike: Whilst drop off was painless, the pick up was time consuming compared to what I'm used to at other rentals. The amount of up selling the sales guy and his manager tried to do was sort of funny at the start but started to get a bit much and made me uncomfortable. Not only off putting in the end but time consuming. I actually spent money on insurance I would not have because of the constant up selling tbh. So I question were they nice or were they just nice to try to make more money!!??

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!